Certification

Toshiba brings over 135 years of innovation, pushing the limits of what laptops, tablets, TVs, and Blu-ray players can do for your customers.

By becoming a leading Toshiba authority, you'll gain knowledge and skills to make your customers happy and increase your sales. Once you are certified, you qualify to win awesome prizes!

Category Certified

Become Category Certified when you complete all modules within a Toshiba category: Personal Computers or Visual Products. When you complete all modules in a category, you're automatically entered in the monthly prize drawing for that category.

Toshiba Expert Certified

Take the ultimate challenge and complete all training modules in participating categories to become a Toshiba Expert. As a Toshiba Expert, you are automatically entered in the quarterly prize drawing where you can win great prizes.

Click here to learn more about the Prizes.

Your status is good for twelve months from the date you completed all modules within each category.

When your certification expires, you'll need to complete all modules that are not yet passed to renew your Toshiba Expert certification for another year.


Roy Lancaster

10 Things You Don't Know About Me

  1. I've worked for Best Buy #1039 in Muncy, Pa. since June 2012 and have been with Best Buy since 2006.
  2. My motto is, "Do not fear the unknown."
  3. I have not had a memorable Toshiba sale only because I am not a Sales Associate! I am an Asset Protection Specialist. However, I do talk to customers about computers and always recommend Toshiba because I have 2 of them myself.
  4. If I were a Sales Associate, my favorite Toshiba product to sell would be their laptops because they last a long time and are overall, really great products.
  5. I'd love for Toshiba to come up with a thinner tablet that would directly compete with the iPad.
  6. The wisest thing anyone ever told me was to "know your subject." That phrase has helped me to be more confident in whatever it was I am doing.
  7. The best invention ever is the MP3 player and iPod. I love the fact I can have a lot of my music on this little piece of equipment and listen for hours while working around the yard cutting grass!
  8. My advice to other sales associates around the world is, "Know your product and take pride in everything you do - it will be noticed!"
  9. The project or technology that I'm super passionate about is social and informational connectivity through a cell phone or computer.
  10. The one thing I can't live without is my family and my Best Buy family. They all truly are supportive and caring.

As a Toshiba Expert, you can be featured in the monthly Toshiba Ace spotlight. Submit a Toshiba Ace profile and you may be chosen.

Submitting Your Toshiba Ace Profile

Send your Toshiba Ace profile to ToshibaAce@creativechannel.com for your chance to be in the spotlight.

What to send us:

  1. Your name
  2. CyberScholar login ID
  3. A picture so others can put a face to a name
  4. Your Toshiba Ace Close-Up

10 Things You Don't Know About Me

Choose 10 out of the 15 options below.

  1. I've worked for (store name) in (city, state) since (year)
  2. My motto is (fill in the blank).
  3. My most memorable Toshiba sale was (fill in the blank) because (fill in the blank).
  4. My favorite Toshiba product to sell is (tell us what) because (tell us why).
  5. When a customer serves up an objection I usually (fill in the blank).
  6. I'd love for Toshiba to (fill in the blank).
  7. The wisest thing anyone ever told me was (fill in the blank) and it helped me to (fill in the blank).
  8. My most successful day on the job was when I (fill in the blank).
  1. The greatest risk I ever took was when I (fill in the blank).
  2. The best invention ever is (fill in the blank).
  3. The game-changing technology or trend in high-tech or home entertainment in the next 5-10 years is going to be (fill in the blank).
  4. My advice to other sales associates around the world is (fill in the blank).
  5. The project or technology that I'm super passionate about is
    (fill in the blank).
  6. The one thing I can't live without is (fill in the blank).
  7. My customers have taught me (fill in the blank).