Certification

Toshiba brings over 135 years of innovation, pushing the limits of what laptops, tablets, TVs, and Blu-ray players can do for your customers.

By becoming a leading Toshiba authority, you'll gain knowledge and skills to make your customers happy and increase your sales. Once you are certified, you qualify to win awesome prizes!

Category Certified

Become Category Certified when you complete all modules within a Toshiba category: Personal Computers or Visual Products. When you complete all modules in a category, you're automatically entered in the monthly prize drawing for that category.

Toshiba Expert Certified

Take the ultimate challenge and complete all training modules in participating categories to become a Toshiba Expert. As a Toshiba Expert, you are automatically entered in the quarterly prize drawing where you can win great prizes.

Click here to learn more about the Prizes.

Your status is good for twelve months from the date you completed all modules within each category.

When your certification expires, you'll need to complete all modules that are not yet passed to renew your Toshiba Expert certification for another year.


Keith Temper

10 Things You Don't Know About Me

  1. I've worked for Best Buy (598) in East Brunswick, New Jersey since 2013.
  2. My favorite Toshiba product to sell is the Toshiba Thrive tablet - One of the best Android tablets in its time!
  3. I'd love for Toshiba to make more 2 in 1 laptops similar to the Yoga or Split x2 specifically with a solid state drive and detachable keyboard.
  4. Best invention ever - besides SSD's - probably the cell phone
  5. The game changing technology is going to be solid state memory in more mainstream PCs. It's too great not to have!
  6. My advice for other sales associates would be - know your products in great detail. Customers can and WILL pick up on that and they respect your opinion - that's why they came to you in the first place! They will keep coming back. Don't rush the sale and most importantly have fun!
  7. One thing I can't live without, sadly, is my cell phone.
  8. When a customer serves up an objection I overcome it by using what the customer told me, to my benefit. It's all about asking the right questions and qualifying your customer. That way, if they object, I can go back and give them a great solution for their specific problem
  9. My most successful day on the job was when I helped a customer setup an entire classroom with approximately 20 desktop PCs with monitors, 8 copies of MS Office, warranties on all machines and onsite tech services for the entire classroom. Not only was it a good sale but the customer really appreciated a total solution. It was satisfying helping a customer get a complete solution for their needs.
  10. My customers have taught me that honesty and impartial advice will bring them back. Make an impact with a solution that will make life easier for them and you will have a customer for life!

As a Toshiba Expert, you can be featured in the monthly Toshiba Ace spotlight. Submit a Toshiba Ace profile and you may be chosen.

Submitting Your Toshiba Ace Profile

Send your Toshiba Ace profile to ToshibaAce@creativechannel.com for your chance to be in the spotlight.

What to send us:

  1. Your name
  2. CyberScholar login ID
  3. A picture so others can put a face to a name
  4. Your Toshiba Ace Close-Up

10 Things You Don't Know About Me

Choose 10 out of the 15 options below.

  1. I've worked for (store name) in (city, state) since (year)
  2. My motto is (fill in the blank).
  3. My most memorable Toshiba sale was (fill in the blank) because (fill in the blank).
  4. My favorite Toshiba product to sell is (tell us what) because (tell us why).
  5. When a customer serves up an objection I usually (fill in the blank).
  6. I'd love for Toshiba to (fill in the blank).
  7. The wisest thing anyone ever told me was (fill in the blank) and it helped me to (fill in the blank).
  8. My most successful day on the job was when I (fill in the blank).
  1. The greatest risk I ever took was when I (fill in the blank).
  2. The best invention ever is (fill in the blank).
  3. The game-changing technology or trend in high-tech or home entertainment in the next 5-10 years is going to be (fill in the blank).
  4. My advice to other sales associates around the world is (fill in the blank).
  5. The project or technology that I'm super passionate about is
    (fill in the blank).
  6. The one thing I can't live without is (fill in the blank).
  7. My customers have taught me (fill in the blank).