Certification

Toshiba brings over 135 years of innovation, pushing the limits of what laptops, tablets, TVs, and Blu-ray players can do for your customers.

By becoming a leading Toshiba authority, you'll gain knowledge and skills to make your customers happy and increase your sales. Once you are certified, you qualify to win awesome prizes!

Category Certified

Become Category Certified when you complete all modules within a Toshiba category: Personal Computers or Visual Products. When you complete all modules in a category, you're automatically entered in the monthly prize drawing for that category.

Toshiba Expert Certified

Take the ultimate challenge and complete all training modules in participating categories to become a Toshiba Expert. As a Toshiba Expert, you are automatically entered in the quarterly prize drawing where you can win great prizes.

Click here to learn more about the Prizes.

Your status is good for twelve months from the date you completed all modules within each category.

When your certification expires, you'll need to complete all modules that are not yet passed to renew your Toshiba Expert certification for another year.


Michelle Ryan

10 Things You Don't Know About Me

  1. I've worked for Best Buy #0499 in Oakland, CA since 2013
  2. My motto is, "What doesn't kill you makes you stronger."
  3. When a customer serves up an objection, I usually try to show the positives and alleviate their concerns.
  4. I'd love for Toshiba to make cell phones!
  5. The greatest risk I ever took was when I had my baby.
  6. The best invention ever is the cell phone. They make life so much easier.
  7. The game-changing technology or trend in high-tech or home entertainment in the next 5-10 years is going to be laptops that double as projectors
  8. My advice to other sales associates around the world is, "Don't be afraid to actually have a conversation with a customer. It helps make the sale better and chances are really high you will earn a repeat customer."
  9. The one thing I can't live without is my cell phone.
  10. My customers have taught me their lifestyles and the technology they choose helps make their lives easier.

As a Toshiba Expert, you can be featured in the monthly Toshiba Ace spotlight. Submit a Toshiba Ace profile and you may be chosen.

Submitting Your Toshiba Ace Profile

Send your Toshiba Ace profile to ToshibaAce@creativechannel.com for your chance to be in the spotlight.

What to send us:

  1. Your name
  2. CyberScholar login ID
  3. A picture so others can put a face to a name
  4. Your Toshiba Ace Close-Up

10 Things You Don't Know About Me

Choose 10 out of the 15 options below.

  1. I've worked for (store name) in (city, state) since (year)
  2. My motto is (fill in the blank).
  3. My most memorable Toshiba sale was (fill in the blank) because (fill in the blank).
  4. My favorite Toshiba product to sell is (tell us what) because (tell us why).
  5. When a customer serves up an objection I usually (fill in the blank).
  6. I'd love for Toshiba to (fill in the blank).
  7. The wisest thing anyone ever told me was (fill in the blank) and it helped me to (fill in the blank).
  8. My most successful day on the job was when I (fill in the blank).
  1. The greatest risk I ever took was when I (fill in the blank).
  2. The best invention ever is (fill in the blank).
  3. The game-changing technology or trend in high-tech or home entertainment in the next 5-10 years is going to be (fill in the blank).
  4. My advice to other sales associates around the world is (fill in the blank).
  5. The project or technology that I'm super passionate about is
    (fill in the blank).
  6. The one thing I can't live without is (fill in the blank).
  7. My customers have taught me (fill in the blank).