BlackBerry® Solutions
Selling BlackBerry 10 to End UsersLearn how to sell BlackBerry 10 to end users. Date Posted: 02/28/13
Selling BlackBerry 10 to Business CustomersLearn how to sell BlackBerry 10 to business customers. Date Posted: 02/28/13
Introduction to BlackBerry® SolutionsThis online training course is designed to provide Retail Sales Associates with an introduction to the BlackBerry solution. Topics covered include features of BlackBerry smartphones and tablets, BlackBerry software offerings, what sets BlackBerry apart from the competition, and how BlackBerry can help your customers in their daily lives. Date Posted: 03/02/12
Introduction to Solution SellingThis course provides a high-level overview of how to sell the BlackBerry solution. It discusses what solution selling means and explains the benefits of selling the solution for you and your customers. It also reviews the four common stages of solution selling, and how you can develop your business intellect. Date Posted: 03/02/12
Solution Selling - Simulation 1Turn the BlackBerry solution into sales! Enter into the BlackBerry sales simulator designed to put your selling skills to the test. Your customer will provide you with instant feedback. Successfully make the sale – and you’re on your way to becoming a BlackBerry Sales Expert. Complete all 3 simulations and you’ll be ready to complete the Retail Sales Expert Exam. Date Posted: 02/27/12
Solution Selling - Simulation 2Turn the BlackBerry solution into sales! Enter into the BlackBerry sales simulator designed to put your selling skills to the test. Your customer will provide you with instant feedback. Successfully make the sale – and you’re on your way to becoming a BlackBerry Sales Expert. Complete all 3 simulations and you’ll be ready to complete the Retail Sales Expert Exam. Date Posted: 02/27/12
Solution Selling - Simulation 3Turn the BlackBerry solution into sales! Enter into the BlackBerry sales simulator designed to put your selling skills to the test. Your customer will provide you with instant feedback. Successfully make the sale – and you’re on your way to becoming a BlackBerry Sales Expert. Complete all 3 simulations and you’ll be ready to complete the Retail Sales Expert Exam. Date Posted: 02/27/12
App World 3.0This course will enable retail sales representatives to drive BlackBerry sales by describing the unique features and benefits of BlackBerry App World Date Posted: 10/12/11
BlackBerry Messenger 6 & BBM® MusicThis course introduces BlackBerry Messenger 6 and BBM Music, including what it is, what the key features are, and how to position it to customers. Date Posted: 10/06/11
Post Sales Customer Care ExperienceThis course will describe the benefits of providing a Post Sales Customer Care experience and identify the key steps of the Post Sales Customer Care experience. Date Posted: 07/01/10
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BlackBerry® Devices
Selling the Boost BlackBerry Curve 9310 smartphoneBy the end of this course, you should be able to explain the key features and benefits of the Curve 9310 smartphone; identify the needs of a Curve 9310 smartphone customer; communicate the value of the Curve 9310 smartphone; and make it relative for customers. Date Posted: 07/12/12
Introducing the BlackBerry PlayBook OS 2.0This course is intended to reinforce the original features, messaging, and position BlackBerry® PlayBook Tablet, while showcasing the new features of BlackBerry® PlayBook Tablet OS 2.0. Date Posted: 02/13/12
BlackBerry® Curve 9350 smartphoneThis course provides knowledge of the BlackBerry Curve 9350 smartphone. Participants will learn how to describe enhanced features and benefits, including fun apps and innovative accessories, as they relate to the customer needs. Date Posted: 09/19/11
BlackBerry® Torch 9810 SmartphoneThis course is designed to provide foundational knowledge of the BlackBerry Torch 9810 smartphone. You’ll learn how to describe enhanced features and benefits as they relate to your customers’ needs, which will ultimately help you drive sales. Date Posted: 08/11/11
BlackBerry® Bold 9900 SmartphoneThis course provides foundational knowledge of the BlackBerry Bold 9900 smartphone. Participants will learn how to describe enhanced features and benefits, including BlackBerry 7, as they relate to the customer needs. Date Posted: 08/05/11
BlackBerry Torch 9860 smartphoneThis course will provide foundational knowledge of the BlackBerry Torch 9860 smartphone. Sales Associates will learn how to describe the features, software, and hardware, and position the smartphone to its target customer(s) Date Posted: 08/05/11
BlackBerry® PlayBook™ tablet – Troubleshooting the BlackBerry PlayBook tabletThis course describes how to troubleshoot issues related to pairing, tethering and operating a BlackBerry PlayBook tablet and a BlackBerry smartphone. Date Posted: 05/17/11
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